Reviews

Susan Livingood
Susan Livingood
1707745277
Garrett was very professional and thorough in his work. He came to the rescue replaced my heat strips! Thank you for all you guys do!
Barbara Kelly
Barbara Kelly
1706980450
Sam Gentsch
Sam Gentsch
1706655283
13 months ago, I had Carter and Sons HVAC replace my aging systems. Since then, they have performed two semi-annual maintenances. Every time, they communicate well, usually arrive early, are polite, cleanup after themselves and do a fantastic job. It is so nice to have a team do all the things so well from evaluation, to replacement and repair and tune-ups. The system we chose saves us a good 15-20% from previous system, and temps in the house do not vary more than a degree.....heck usually it is dead on temp. I highly recommend this team.Update 1/2024My mother in laws heater died. We called and i kid you not they were at her door less than an hour later ( a lot less )Her thermostat was broken and they fixed AND they crawled up into the attic and found a crack in the exhaust!!!We are so thankful for Carter and Sons
Garrett was great 👍 very good job with making me feel good about my system
Chawana Jones
Chawana Jones
1706197387
Quick and knowledgeable!
Emilio Estevez
Emilio Estevez
1705684261
Garrett Livingood and the entire Carter and Sons HVAC team are what we were hopeful we would find when we moved to Smyrna, GA — a local business that is honest, efficient, knowledgeable, and doesn't push a homeowner to buy something, but rather advises a homeowner on exactly what they need, should consider, and don't need.The service plan they offer is helpful when ensuring our HVAC system is prepared for the extreme and regular temperatures of Northwest Georgia.We will continue to use them for all of our HVAC needs.
David, and Zack are awesome great service fantastic communication and on time at a value
Dewitt Thornton
Dewitt Thornton
1705355400
Great HVAC company with exceptional customer service and great repair service!
Owen Empey
Owen Empey
1705348706
Two guys showed up same day after I slept through my alarm for our first appointment. Could tell they knew what they were doing and took the time to explain things to me. Still waiting to make sure it stays fixed but it seems to be working now. Better than the guy from Estes who spent ten minutes fooling around then tried to sell me a new unit.
chuck williams
chuck williams
1705027018
We have been using these guys for several years. We just had them install our second furnace & AC. They are outstanding in both service and communication with us about our needs. More accolades for professionalism and knowledge. We would highly recommend them !
Yvette Biggs
Yvette Biggs
1702929364
Fast and reliable service even if you are having an emergency they are still quick fast and reliable
P Jones
P Jones
1702760766
My first encounter with Carter & Sons was a weekend service call and they did not disappoint. As a person who works Monday through Friday, It has been very difficult to obtain service on weekends since the COVID pandemic. This was not the case with Carter & Sons. They were able to schedule my service the next day. I was so impressed I elected to continue my routine maintenance with them. Garrett has been my service technician since that time. He is the best!!! Knowledgeable,alway on time , honest and friendly service. Who could ask for anything more.
jay pruitt
jay pruitt
1701785261
We can’t say enough good things about the team at Carter and Sons. Great Service, Good People, and Expertise that has gone from generation to generation.
Jiji Simoneaux
Jiji Simoneaux
1701358392
Ryan and Adam were kind, on time, efficient, and provided above and beyond service!
Kevin Ilaoa
Kevin Ilaoa
1700656040
Analisa Gedge
Analisa Gedge
1700513444
They came on time and explained the problem in a clear way. I was fortunate that they had the part in stock, so it was a quick fix and my heater was working again
Sheila Baldwin
Sheila Baldwin
1700008270
I found Carter and Sons to be very professional and prompt in my request for service. The process they use to make sure the installation is done correctly is something I liked.
Mallika Rathore
Mallika Rathore
1699638361
Very happy with the service! Ryan came in on time and got everything fixed for us pretty quickly!
Lory Gross
Lory Gross
1698845401
JDB ATL
JDB ATL
1698841449
Extremely professional company and pretty fair pricing. I would recommend Carter & Sons if you're in their service area.
Lucy Allison
Lucy Allison
1698068953
Carter & Sons is a great company. Every person who has come out to our house has been kind and honest. They are very responsive. We’ve used them for servicing and repairs at our old house, and we just used them to put in a new system at our new house. They go above and beyond. They will give you multiple options for quotes depending on your price point. Highly recommend!
Doug Hunt
Doug Hunt
1697739490
Charlene Gary
Charlene Gary
1697734601
Thank you For your quick and convenient service I would recommend you to my neighbors and friends
Kay Deckard
Kay Deckard
1697212882
Anna Guthrie
Anna Guthrie
1695242081
These guys do not disappoint! They installed a new HVAC unit today with no inconvenience whatsoever! This is a local Smyrna company and they have proven to be exceptional in their customer service, work ethic and professionalism. Great company to work with!
Linda Midkiff
Linda Midkiff
1694725616
I was able the schedule a next day appointment. Zac arrived on time and was extremely professional and efficient. Great business!
Janice
Janice
1694358406
Over the past several years David has served us - just the best
Ryan Merrick
Ryan Merrick
1694035339
Garrett was fantastic - he did a great job explaining the issues with our unit to me and was extremely friendly. Would highly recommend!
Beth Rampley
Beth Rampley
1693747096
I wish I could give this company 10 stars! I work for Marietta Toyota and we had a HUGE job for replacement of several large units. During the quote process, they provided DETAILED quotes including maintenance requirements -this took a full day. They arrived to do the work and in the hot August heat, they installed new roof units (they work perfectly) and did additional required maintenance. The staff is beyond professional, respectful, and there was zero disruption to the work day. I would recommend this company to anyone and I am so glad that they will be taking care of our company for (hopefully), many years to come!!
A R
A R
1693328678
I've used these guys several times. I never feel like I'm getting ripped off. Prompt and courteous. I'm telling friends and neighbors. Zac and Ryan, excellent!
Nick Loadholtes
Nick Loadholtes
1692807751
Very knowledgeable and friendly! I highly recommend giving them a call.
Sharon Jenkins
Sharon Jenkins
1691508317
Garrett was very kind and made the regular checks that needed to be done as well as changed our AC filter.
Excellent service Ryan found the problem and fixed itI cannot afford a new system now ,will bugget it in the futureThank you
Angela Acello
Angela Acello
1690310806
Nash AM
Nash AM
1689607001
My go to HVAC company. Fast and effective. Friendly reps. They've helped me extend the life of my current central air system.
MATT ADAMSONS
MATT ADAMSONS
1689355386
From the first conversation with Deanna to arrival of Technician Ryan, it was great experience, the issue was resolved and our home became comfortable for our 9 month old baby as well our 2 Golden Retriever, when you hear many big companies advertisement and bold claim, but Team at Carter & Son came through for us, Deanna and Ryan are truly an asset to this company, hope the leadership team do recognize both team member of their passion for taking care of customers like us, again our sincere gratitude to Deanna and Ryan, we look forward bringing more business your way as well refer your company to our 242 homes in our subdivision via our social media chanel.
Mark Mendelson
Mark Mendelson
1688050684
I used Carter & Sons for over 15 years (I'm in an apartment now). They were reasonable/fairly priced, honest, reliable, went beyond the usual requirements. For example, one of their young technicians came out one day to service our units, and reported back (unsolicited) that the compressors in our house had been erroneously swapped by the builder. The large compressor went to the much smaller upstairs area, whereas the smaller compressor was hooked up to the downstairs (much larger) area. That explained why we could never seem to get the house cool enough. Other HVAC people would come out and say that everything was working fine, that there was no problem with any of the units. Of course, we did have to pay to have the units swapped, but that was to be expected.I can't say enough good about Carter & Sons.
Supum
Supum
1685639264
Very fast, honest, and more than reasonable pricing. Thank you so much for servicing our HVAC, and just in time for summer!
Ben Capogrossi
Ben Capogrossi
1685588507
Absolutely excellent job from Carter and Sons. Had a full installation of a heat pump system. The attention to detail is fantastic and the prices are very reasonable compared to other companies in the area. Will absolutely be doing business with Carter and Sons again in the future.
Jake Murray
Jake Murray
1685045971
5 ⭐️ my A/C went out last night. They sent someone out next day and got everything fixed and for a good price$.Highly recommended!
David McNamara
David McNamara
1681504751
Garrett and Ryan are knowledgeable and professional technicians. Great service and quality work. Our A/C is ready for the Summer.
Julie Kelly
Julie Kelly
1680125918
I reached out (on a whim) to Carter and Sons HVAC when my AC unit was on the fritz. All the reviews were super positive for this company and boy did they live up to the hype. They did a thorough diagnostic on my AC unit and made some simple tweaks to improve the performance. Also, I live in a small condo and the air vent blower is extremely loud. They offered a solution to install duct board inside the vent, which drastically reduced the sound (at an affordable cost). If you have HVAC needs and want a reliable & knowledgeable company, then I can't recommend Carter and Sons enough!
Debbie Collins
Debbie Collins
1676481900
An absolute pleasure working with this company. Every single employee I've had contact with has been knowledgeable and helpful.
Sherry Haberman
Sherry Haberman
1675476318
Carter and Son's showed up quickly. Found the problem and fixed it promptly.
Herbert Brown
Herbert Brown
1674054122
Great Job at a fair price.
Rocky Hunt
Rocky Hunt
1671724650
Todd Herrington
Todd Herrington
1670863527
We've used Carter and Sons for over 10 years and we always appreciate their professionalism and quick responses. They also know what they are doing and will treat you right!
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“On a 14 degree morning, when I had no heat, Ryan was able to get to my house fairly early. He quickly diagnosed the problem and made the repair. I had heat again within 30 minutes. Much appreciated!”

- Carrie H.

“Two guys showed up same day after I slept through my alarm for our first appointment. Could tell they knew what they were doing and took the time to explain things to me. Still waiting to make sure it stays fixed but it seems to be working now. Better than the guy from Estes who spent ten minutes fooling around then tried to sell me a new unit.”

- Owen E.

“Carter and Sons Heating and Cooling are great. They provide efficient, reliable and friendly service. Their technicians are courteous, knowledgeable and pleasant. I will use them again.”

- Nadine M.

Need HVAC Service?

Contact the experts at Carter & Sons HVAC.

Call us at 770-434-4095!