I have been a customer with Carter & Sons for 15 years. They are a reliable and trustworthy company. Recently, the compressor on the HVAC system at my house died. Even though I am a loyal customer of Carter & Sons, I was encouraged by David N. To compare their quote with two other competitors. I chose a small firm and the other was a big one that advertises on radio and TV. Carter & Sons price was the lowest of the three. David was very patient with me during the bidding cycle and never pressured me to make a decision. Nate W. and his team installed the unit in the tiny crawlspace at my house. They worked diligently for 2 days in the hot summer. They were very nice and polite and always wore their booties when they came into the house. I highly recommend Carter & Sons.

My air conditioner went out Friday night, and Carter responded quickly and had John to my home 30 minutes after I called. He was amazing. He walked me through everything that he was doing, answered all of my questions, and gave me a little AC101 which I very much appreciated. He was done within the hour, and it wound up being significantly less costly than I expected. A wonderful job! I'm very pleased, and will be signing up for their annual service. Thank you again!

Carter and Sons provided the best service. David Nesbitt is a consummate professional. He was on time, honest, and caring. It was a breath of fresh air to have a company treat me not just as a customer, but a family member. I wish every service provider had staff and the level of care for its customers.

John was great! He arrived right on time, worked quickly and talked through the issues with us. The whole process was very transparent, we knew exactly what we were getting and what it was going to cost us. We have an older unit and when it needs to be replaced, we'll definitely give Carter and Sons a call. When you use these guys, you know you're supporting a local and family owned business. Thanks John!

When our AC stopped working in the middle of the night, David was out the next day to check it out. We could not be more pleased with his communication, professionalism, work! We would recommend Carter and Sons HVAC to friends and family and feel confident that they will be taken care of! Thanks again, David!