- Richard W.
“Darrin was knowledgeable, proficient, professional, personable and did a great job!!”
- Kirby v.
“Zac has always been the ultimate courteous professional. He knows what he’s talking about, responds rapidly and can always be counted on. I can’t imagine having to use anybody else.”
- Glen H.
“Darin is a very polite, honest, professional technician. We spoke about the stress on my old unit, I explained I’m saving for a new unit, David gave me the information on the different units available. Darin said with a plan in place he would see if Freon would fix the immediate problem. He was able to put enough Freon in it to get it to cool. I appreciated his professionalism and would recommend Carter and Sons HVAC to anyone needing that service.”
- Kathye C.
“I called on Sunday night and received a call on Monday morning for a Monday appointment. Very much appreciated. They replaced the damaged part and explained the extent of the repair. I’m very pleased with the results.”
- Ronald C.
“Darrin was great; explained everything in detail; showed me the test results; fixed the problem very quickly. Very professional. Because of him I felt confident to sign an annual service contract and to recommend your company to my neighbor. Great job!”
- Richard Watson T.
“Outstanding service! Prompt, professional, and explained everything. I will absolutely use Carter and Sons again if needed.”
- Tait C.
“I was very impressed by Carter & Sons—set up an appointment online for the next business day, Zac came promptly and was very professional and courteous. I needed a maintenance service call on my two A/C units and he did that, clearly explained the state of my system and next steps. There were text messages to alert me prior to the appointment, including one with a picture of the technician, which I appreciated having ahead of time. I would absolutely recommend this company and will use them again when I need HVAC service. Very pleased!”
- ROGER H.
“Great service they were here within two hours of my call to check out my air conditioner that was not cooling and ended up just being a blocked filter which caused the unit to freeze up. Return the next day and did the follow up was very pleased with the service Zac does a great job”
- Norm D.