Reviews
Jiji Simoneaux
1701358392
Ryan and Adam were kind, on time, efficient, and provided above and beyond service!
Kevin Ilaoa
1700656040
Analisa Gedge
1700513444
They came on time and explained the problem in a clear way. I was fortunate that they had the part in stock, so it was a quick fix and my heater was working again
Sheila Baldwin
1700008270
I found Carter and Sons to be very professional and prompt in my request for service. The process they use to make sure the installation is done correctly is something I liked.
Mallika Rathore
1699638361
Very happy with the service! Ryan came in on time and got everything fixed for us pretty quickly!
SisterWatchmanBrooke
1699323857
Lory Gross
1698845401
JDB ATL
1698841449
Extremely professional company and pretty fair pricing. I would recommend Carter & Sons if you're in their service area.
Lucy Allison
1698068953
Carter & Sons is a great company. Every person who has come out to our house has been kind and honest. They are very responsive. We’ve used them for servicing and repairs at our old house, and we just used them to put in a new system at our new house. They go above and beyond. They will give you multiple options for quotes depending on your price point. Highly recommend!
Doug Hunt
1697739490
Charlene Gary
1697734601
Thank you For your quick and convenient service I would recommend you to my neighbors and friends
Kay Deckard
1697212882
Anna Guthrie
1695242081
These guys do not disappoint! They installed a new HVAC unit today with no inconvenience whatsoever! This is a local Smyrna company and they have proven to be exceptional in their customer service, work ethic and professionalism. Great company to work with!
Linda Midkiff
1694725616
I was able the schedule a next day appointment. Zac arrived on time and was extremely professional and efficient. Great business!
Janice
1694358406
Over the past several years David has served us - just the best
Ryan Merrick
1694035339
Garrett was fantastic - he did a great job explaining the issues with our unit to me and was extremely friendly. Would highly recommend!
Beth Rampley
1693747096
I wish I could give this company 10 stars! I work for Marietta Toyota and we had a HUGE job for replacement of several large units. During the quote process, they provided DETAILED quotes including maintenance requirements -this took a full day. They arrived to do the work and in the hot August heat, they installed new roof units (they work perfectly) and did additional required maintenance. The staff is beyond professional, respectful, and there was zero disruption to the work day. I would recommend this company to anyone and I am so glad that they will be taking care of our company for (hopefully), many years to come!!
Alex Ro
1693328678
I've used these guys several times. I never feel like I'm getting ripped off. Prompt and courteous. I'm telling friends and neighbors. Zac and Ryan, excellent!
Nick Loadholtes
1692807751
Very knowledgeable and friendly! I highly recommend giving them a call.
Sharon Jenkins
1691508317
Garrett was very kind and made the regular checks that needed to be done as well as changed our AC filter.
Excellent service Ryan found the problem and fixed itI cannot afford a new system now ,will bugget it in the futureThank you
Angela Acello
1690310806
Nashawn AM
1689607001
My go to HVAC company. Fast and effective. Friendly reps. They've helped me extend the life of my current central air system.
Emilio Estevez
1689359308
Carter and Sons HVAC are what we were hopeful we would find when we moved to Smyrna, GA — a local business that is honest, efficient, knowledgeable, and doesn't push a homeowner to buy something, but rather advises a homeowner on exactly what they need, should consider, and don't need.The service plan they offer is helpful when ensuring our HVAC system is prepared for the extreme and regular temperatures of Northwest Georgia.We will continue to use them for all of our HVAC needs.
matt adamsons
1689355386
From the first conversation with Deanna to arrival of Technician Ryan, it was great experience, the issue was resolved and our home became comfortable for our 9 month old baby as well our 2 Golden Retriever, when you hear many big companies advertisement and bold claim, but Team at Carter & Son came through for us, Deanna and Ryan are truly an asset to this company, hope the leadership team do recognize both team member of their passion for taking care of customers like us, again our sincere gratitude to Deanna and Ryan, we look forward bringing more business your way as well refer your company to our 242 homes in our subdivision via our social media chanel.
Mark Mendelson
1688050684
I used Carter & Sons for over 15 years (I'm in an apartment now). They were reasonable/fairly priced, honest, reliable, went beyond the usual requirements. For example, one of their young technicians came out one day to service our units, and reported back (unsolicited) that the compressors in our house had been erroneously swapped by the builder. The large compressor went to the much smaller upstairs area, whereas the smaller compressor was hooked up to the downstairs (much larger) area. That explained why we could never seem to get the house cool enough. Other HVAC people would come out and say that everything was working fine, that there was no problem with any of the units. Of course, we did have to pay to have the units swapped, but that was to be expected.I can't say enough good about Carter & Sons.
Supum
1685639264
Very fast, honest, and more than reasonable pricing. Thank you so much for servicing our HVAC, and just in time for summer!
Ben Capogrossi
1685588507
Absolutely excellent job from Carter and Sons. Had a full installation of a heat pump system. The attention to detail is fantastic and the prices are very reasonable compared to other companies in the area. Will absolutely be doing business with Carter and Sons again in the future.
Jake Murray
1685045971
5 ⭐️ my A/C went out last night. They sent someone out next day and got everything fixed and for a good price$.Highly recommended!
David McNamara
1681504751
Garrett and Ryan are knowledgeable and professional technicians. Great service and quality work. Our A/C is ready for the Summer.
Julie Kelly
1680125918
I reached out (on a whim) to Carter and Sons HVAC when my AC unit was on the fritz. All the reviews were super positive for this company and boy did they live up to the hype. They did a thorough diagnostic on my AC unit and made some simple tweaks to improve the performance. Also, I live in a small condo and the air vent blower is extremely loud. They offered a solution to install duct board inside the vent, which drastically reduced the sound (at an affordable cost). If you have HVAC needs and want a reliable & knowledgeable company, then I can't recommend Carter and Sons enough!
Nathan Washington
1677092716
David, and Zack are awesome great service fantastic communication and on time at a value
Debbie Collins
1676481900
An absolute pleasure working with this company. Every single employee I've had contact with has been knowledgeable and helpful.
Sherry Haberman
1675476318
Michael Vermillion
1674500561
Carter and Son's showed up quickly. Found the problem and fixed it promptly.
Herbert Brown
1674054122
Great Job at a fair price.
Rocky Hunt
1671724650
Todd Herrington
1670863527
We've used Carter and Sons for over 10 years and we always appreciate their professionalism and quick responses. They also know what they are doing and will treat you right!
Sam Gentsch
1668188538
13 months ago, I had Carter and Sons HVAC replace my aging systems. Since then, they have performed two semi-annual maintenances. Every time, they communicate well, usually arrive early, are polite, cleanup after themselves and do a fantastic job. It is so nice to have a team do all the things so well from evaluation, to replacement and repair and tune-ups. The system we chose saves us a good 15-20% from previous system, and temps in the house do not vary more than a degree.....heck usually it is dead on temp. I highly recommend this team.
Brenda Plaugher
1667855232
I have used Carter and Sons for years. They are a family-owned business. They are always honest and will never upsell you but give advice. We have used them for maintenance and recently replaced our system and thermostat. I cannot recommend them enough.
Philip Shaw
1666983650
Never had anything but good experiences with this company. Local, responsive, professional and good value. Very friendly employees
B Tango
1666817074
Communication was very clear and concise from the get-go, technicians were friendly and performed the work in a timely manner. Facilitated an unusual request without issue. Will likely make use of their services again should I have need of them.
crystal simmons
1666025922
Excellent!
Drew Kelly
1665498006
Carter and Sons installed a new Carrier system a few years ago. They did a great job at a very competitive price. They have serviced it twice a year since then. This visit was for a preseason tune-up. They were able to schedule for the day after I called. The techs arrived a bit early, did their work efficiently, explained the bill, took my payment and left. So far, everything is working well. We appreciate their good work.
Jack W. DeLine
1662552500
Best HVAC company in metro Atlanta. The only company I will use.
Elaine Zambroski
1662406299
Absolutely the best in HVAC companies. Fairly priced, and have provided excellent service for many years. You can always trust them to be honest and forthright about your HVAC needs. Will never use anyone else.
Stephanie Smith
1661625361
We really appreciated the help David, John, and Ty provided for our family. Each guy was top notch and really made our experience with Carter and Sons fabulous. Our service was preformed during the heat wave this summer. It did take a few days considering the weekend and circumstances of the weather and our machine, but David was able to help our system run so that our home was barrable until parts arrived. We were in constant communication and the options we had on choosing what was best for us was great. We didn't want to feel pressured into buying a whole system, and these guys never made us feel like that. These guys worked so hard in the heat and they all had a smile on their face when greeting them before work, during install, and afterward. David even came by to do a month later checkup to make sure we were all good, which we were. We highly recommend this company for your services! Thank you guys for doing an excellent job!
Brien Galvin
1660676804
The A/C on my 85 year old mother's house stopped working. I called, explained the situation, and I had a tech out resolving the issue within a couple of hours. Service and price were excellent. I highly recommend Carter and Sons HVAC.
horusblind
1660251333
Service was quick, professional, and prompt. would definately recommend
I have been using Carter and Sons for all my HVAC needs for over a decade. They are knowledgeable, reasonably priced, great service and trustworthy. My heat went out last Saturday morning and they were at my home that afternoon….only a small repair was needed. I can rely on their honesty as much as their skill and service.
- D. Carter
Carter and sons replaced our HVAC system last week. They went above and beyond our expectations. Their sales rep, David, did a great job laying out all of the options and did not try to sell a higher priced unit than we needed. He did a follow up visit after the install to insure that everything was installed correctly. He stayed extra to look at our hot water heater that was acting up to try and fix it. The lead installer, Nathan, was very professional and did a great job. He stayed for 12 hours in the first day if the install to make sure we weren’t without AC for the weekend. I couldn’t more highly recommend Carter and Sons for HVAC services.
- Jeremy A.
I’ve had Carter and Sons replace the HVAC equipment in the last 3 homes I’ve purchased. Haven’t used anybody else in years. They do a great job with equipment sizing, layout, installation and service. Wonderful, very reliable people and they keep my state of the art HVAC equipment tuned up nicely.
- Peter K.
I called on short notice. They were able to build me into their schedule the same day and resolve my A/C issue (or lack of) in a matter of minutes. John helped verify my repair was under warranty and owned the processing of the warranty claim. Thankful for John’s assistance in getting my home cooling again.
- Derrick L.
Wonderful experience! Every person my husband and I came in contact with was honest and kind. The staff went above and beyond while installing our air handler. It was found the air cleaner from another system had a recall due to fire safety risk. We had 4 other people out that did not catch this safety hazard. I would recommend this company to anyone!
- Hannah C.
After a bad diagnostic appointment with another provider, I called Carter and Sons for a second opinion. The technician explained his recommended course of action and didn’t pressure me to invest several thousands of dollars on the spot like the other company did. I was much more comfortable with their approach and I genuinely believe they are in the business of happy long-term customers and a strong referral network.
- Laura R.
From the first phone call to the time the technician left everyone involved was very professional. We felt they were concerned about our needs and how best to respond to our request. We’ve used them for over 10 years and will continue to do so.
- Terri M.
Great experience all around – they responded quickly to get me on the schedule for a repair. Arrived in a timely and professional manner and had the replacement part/repair done same day. I’ll definitely continue to work with them in the future.
- Elyse W.
Need HVAC Service?
Contact the experts at Carter & Sons HVAC.
Call us at 770-434-4095!