The Family Plan

At Carter and Sons HVAC, we are focused on providing the best possible service experience for you and your family. Our company has been family owned and operated for 21 years. We work diligently to grow our business through referrals from our satisfied customers.

Our maintenance program is tailored to benefit our members through biannual service visits, speedy response times, honest evaluations, and so much more. We aim to ensure that your heating and cooling systems are prepared to tackle Georgia’s unpredictable weather and are tailored and ready for the upcoming season.

Advantages Include:

• Prolonged Equipment Efficiency
• Promotes Healthy Clean Air
• Lower Utility Costs
• Guards Against Equipment Failures
• Fewer Repairs
• Prolonged Equipment Life

The Family Plan includes all the regular biannual maintenance tasks recommended by manufacturers. This covers standard 1” filter changes*, pressure tests, system cleaning, and more! As a Family Plan member, you receive additional benefits, including:

• Priority scheduling
• Hassle-free appointment reminders
• A 10% discount on Smart Home, health, and safety products
• A 10% discount on future repairs
• A 10% discount on diagnostic

With every visit, we will:

• Test thermostat for proper cycle settings
• Inspect safety controls
• Replace standard 1” filters
• Test and Record MFD
• Tighten electrical connections
• Lubricate moving parts as needed
• Measure and test blower motor amperage
• Adjust or change belts as needed for commercial
• Visually inspect copper tubing for leakage or damage
• Visually inspect ductwork for damage and leaks, advise customer
• Inspect blower motor assembly and test fan settings, inspect blower speed for peak performance
• Inspect low voltage wiring connections
• Inspect accessories (air cleaners, humidifiers, UV lights)
• Address customer concerns
• Additional services in the fall:
  • Inspect combustion for peak performance
  • Clean the heater box for safety
  • Measure amp draw of electric heat strip
  • Inspect flue pipe
• Visually inspect burner assembly • Perform digital carbon monoxide text of heat exchanger and record values • Test and record ignitor readings • Inspect temperature rise
• Additional services in the spring:
• Measure refrigerant pressures using digital manifold and record subcooling and superheat
• Chemically clean outdoor condenser coil
• Flush and clean condensate lines and trap
• Inspect temperature differential of evaporator coil and delta T
• Provide condensate tab to evaporator drain pan
• Measure and record compressor amperage along with fan motor. Compare readings to manufacture ratings.