Reviews

Donna Faust
Donna Faust
1718828665
Have had the pleasure of their service for almost 15 years. Always polite and respectful staff, from when call to the technician who comes! Reasonable prices for such amazing service!
E. B.
E. B.
1718751495
I cannot recommend them enough!!!From Ryan's awesome service, to Dave's thorough work, and the entire staff, from installers to front desk and billing, we're communicative, friendly, and treated me like a community member, not just a customer.The communication, timeliness, and pricing was great. Never felt pressured or like I was being upsold. Honestly good people, would definitely recommend and use them again.
Susan Ciavolino
Susan Ciavolino
1718658343
In the middle of a heat wave, they got here a day earlier than promised. The technician, John, was fast, efficient, thorough, and didn't over charge me for the work. Very pleased with the service from start to finish!
matt evans
matt evans
1718656869
Great job! Garrett is the man!
Lea Brooks
Lea Brooks
1718374840
Excellent service!
Great service, great people.. very honest and transparent with services and costs! O highly recommend their services
These guys are the best! They are are always so helpful, friendly and polite. They installed new HVAC for us and do our maintenance too. When Zac came to do our tune up, he even found a hack for our noisy vent covers! Fantastic.Update - 2 years later, we are still SO happy with Carter & Sons. The techs are always great. Very happy to recommend.
Ann Johnson
Ann Johnson
1717770993
Garrett fixed various smaller issues as well as the regular maintenance
Shannon Watts
Shannon Watts
1717534221
Awesome service! I moved into a new townhouse and the thermostat to the upstairs AC would not come on. The owner himself came out on a Saturday and found the issue immediately. I was so impressed that I signed up for their annual maintenance and the tech (Ryan) that came out today was very thorough and got my 2 systems working on optimal condition. If you need any type of HVAC service, look no further, this is the only company you should contact.
Dave Rosenberg
Dave Rosenberg
1716413087
Garrett serviced our HVAC again this spring and did a great job as always
Rebecca Houze
Rebecca Houze
1716379409
Service is top notch!
Brenda Plaugher
Brenda Plaugher
1715995548
I’ve been with Carter and sons for years. We’ve done replacement and maintenance. They are responsive, knowledgeable, and friendly!
Drew Kelly
Drew Kelly
1715184550
Carter and Sons installed a new Carrier system a few years ago. They did a great job at a very competitive price. They have serviced it twice a year since then. This visit was for a preseason tune-up. The tech arrived on time did their work efficiently, explained the bill, took my payment and left. So far, everything is working well. We appreciate their good work.
Always delivers prompt, courteous and good service.
Maliik Baraka
Maliik Baraka
1713970642
Zack did a great job quickly diagnosing the problems I had and offering recommendations, most of which I can address myself. The interaction was professional, personable and left me confident about doing business with C&S in the future. Very highly recommended.
Jacob Brand
Jacob Brand
1713872188
Always on time, friendly, and effective
Jocelyn Steward
Jocelyn Steward
1713859464
The one and only business I trust with my HVAC system. I had a really bad install from the builder and my AC went in and out for years. After warranty ended, I contacted Carter and Sons. They tried everything they could to fix it and eventually told me I needed to replace it. They showed me options and helped me choose the right system for my needs. It has been working perfectly ever since.This is the kind of company that I love to work with. Local, friendly, honest, and dependable. I would recommend them over and over and over again.
Sean Runyan
Sean Runyan
1713291208
5 Stars! Carter & Sons fielded my call at 7am, scheduled an appointment by 8am and had a tech to my house by 12pm. Ask for Ryan Given. He'll give you fair, honest advice and try to save you money where possible! Best HVAC company to work with.
Caitlin Barker
Caitlin Barker
1712860770
5 stars! My family and I are very impressed by the service we received at our home by Ryan. After being without air conditioning due to shoddy work from other techs at another company we were lucky to have been connected with Ryan from Carter and Sons HVAC. Ryan showed up on time and was dressed in uniform that clearly identified his name and business. He also wore boot covers, had a friendly demeanor, was knowledgeable, and troubleshooted until he was able to accurately diagnose the issue before proceeding with the repair. We truly appreciate Ryan for not giving up and for finding a solution in a timely manner!
Matt Sellers
Matt Sellers
1712587960
The whole team at Carter and Sons is fantastic. David really thought through our families needs when preparing our quote.The install team was great too! Very professional service.
RKM
RKM
1712338670
Charles Kaften
Charles Kaften
1711449963
I switched to Carter & Sons a year ago. I find their service to be high quality and their technicians highly proficient and thorough. My recent experience with Adam was super, he took his time to check everything carefully to make my HVAC system is running perfectly.
John Boren
John Boren
1711040914
Company is absolutely fantasy. Really can't speak highly enough of them.Would highly recommend this company to anyone looking at AC or Heating.Ryan is awesome!
Brandy Knopp
Brandy Knopp
1710335012
The techs are always so nice and professional. They offer suggestions but are in no way pushy about it.
Brian Aragon
Brian Aragon
1709057629
I can’t say enough about how nice it is to have an honest, reliable HVAC company locally available. I’ve used C&S twice in the last few years for different issues. Each time they’ve arrived on time and fixed the issue the same day. My system is 25+ years old and they keep it running great. They’re my first call when I have an issue and why I always recommend to my neighbors!
Susan Livingood
Susan Livingood
1707745277
Garrett was very professional and thorough in his work. He came to the rescue replaced my heat strips! Thank you for all you guys do!
Barbara Kelly
Barbara Kelly
1706980450
Sam Gentsch
Sam Gentsch
1706655283
13 months ago, I had Carter and Sons HVAC replace my aging systems. Since then, they have performed two semi-annual maintenances. Every time, they communicate well, usually arrive early, are polite, cleanup after themselves and do a fantastic job. It is so nice to have a team do all the things so well from evaluation, to replacement and repair and tune-ups. The system we chose saves us a good 15-20% from previous system, and temps in the house do not vary more than a degree.....heck usually it is dead on temp. I highly recommend this team.Update 1/2024My mother in laws heater died. We called and i kid you not they were at her door less than an hour later ( a lot less )Her thermostat was broken and they fixed AND they crawled up into the attic and found a crack in the exhaust!!!We are so thankful for Carter and Sons
Garrett was great 👍 very good job with making me feel good about my system
Chawana Jones
Chawana Jones
1706197387
Quick and knowledgeable!
Emilio Estevez
Emilio Estevez
1705684261
Garrett Livingood and the entire Carter and Sons HVAC team are what we were hopeful we would find when we moved to Smyrna, GA — a local business that is honest, efficient, knowledgeable, and doesn't push a homeowner to buy something, but rather advises a homeowner on exactly what they need, should consider, and don't need.The service plan they offer is helpful when ensuring our HVAC system is prepared for the extreme and regular temperatures of Northwest Georgia.We will continue to use them for all of our HVAC needs.
David, and Zack are awesome great service fantastic communication and on time at a value
Dewitt Thornton
Dewitt Thornton
1705355400
Great HVAC company with exceptional customer service and great repair service!
Owen Empey
Owen Empey
1705348706
Two guys showed up same day after I slept through my alarm for our first appointment. Could tell they knew what they were doing and took the time to explain things to me. Still waiting to make sure it stays fixed but it seems to be working now. Better than the guy from Estes who spent ten minutes fooling around then tried to sell me a new unit.
chuck williams
chuck williams
1705027018
We have been using these guys for several years. We just had them install our second furnace & AC. They are outstanding in both service and communication with us about our needs. More accolades for professionalism and knowledge. We would highly recommend them !
Yvette Biggs
Yvette Biggs
1702929364
Fast and reliable service even if you are having an emergency they are still quick fast and reliable
P Jones
P Jones
1702760766
My first encounter with Carter & Sons was a weekend service call and they did not disappoint. As a person who works Monday through Friday, It has been very difficult to obtain service on weekends since the COVID pandemic. This was not the case with Carter & Sons. They were able to schedule my service the next day. I was so impressed I elected to continue my routine maintenance with them. Garrett has been my service technician since that time. He is the best!!! Knowledgeable,alway on time , honest and friendly service. Who could ask for anything more.
jay pruitt
jay pruitt
1701785261
We can’t say enough good things about the team at Carter and Sons. Great Service, Good People, and Expertise that has gone from generation to generation.
Jiji Simoneaux
Jiji Simoneaux
1701358392
Ryan and Adam were kind, on time, efficient, and provided above and beyond service!
Kevin Ilaoa
Kevin Ilaoa
1700656040
Analisa Gedge
Analisa Gedge
1700513444
They came on time and explained the problem in a clear way. I was fortunate that they had the part in stock, so it was a quick fix and my heater was working again
Sheila Baldwin
Sheila Baldwin
1700008270
I found Carter and Sons to be very professional and prompt in my request for service. The process they use to make sure the installation is done correctly is something I liked.
Mallika Rathore
Mallika Rathore
1699638361
Very happy with the service! Ryan came in on time and got everything fixed for us pretty quickly!
Lory Gross
Lory Gross
1698845401
JDB ATL
JDB ATL
1698841449
Extremely professional company and pretty fair pricing. I would recommend Carter & Sons if you're in their service area.
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“On a 14 degree morning, when I had no heat, Ryan was able to get to my house fairly early. He quickly diagnosed the problem and made the repair. I had heat again within 30 minutes. Much appreciated!”

- Carrie H.

“Two guys showed up same day after I slept through my alarm for our first appointment. Could tell they knew what they were doing and took the time to explain things to me. Still waiting to make sure it stays fixed but it seems to be working now. Better than the guy from Estes who spent ten minutes fooling around then tried to sell me a new unit.”

- Owen E.

“Carter and Sons Heating and Cooling are great. They provide efficient, reliable and friendly service. Their technicians are courteous, knowledgeable and pleasant. I will use them again.”

- Nadine M.

Need HVAC Service?

Contact the experts at Carter & Sons HVAC.

Call us at 770-434-4095!