Zac Nesbitt
Service Technician
27 Reviews
“I was very impressed by Carter & Sons—set up an appointment online for the next business day, Zac came promptly and was very professional and courteous. I needed a maintenance service call on my two A/C units and he did that, clearly explained the state of my system and next steps. There were text messages to alert me prior to the appointment, including one with a picture of the technician, which I appreciated having ahead of time. I would absolutely recommend this company and will use them again when I need HVAC service. Very pleased!”
“Great service they were here within two hours of my call to check out my air conditioner that was not cooling and ended up just being a blocked filter which caused the unit to freeze up. Return the next day and did the follow up was very pleased with the service Zac does a great job”
“Our technician was excellent. His diagnosis was thorough, and he was kind enough to indulge my curiosity with detailed answers about our system’s issues and general condition. The necessary repair was done quickly and to a high standard.”
“I’ve been using Carter & Sons for a number of years snd have to say that they are exemplary. This is the best experience I have had with an HVAC company ever. Ease of scheduling, communication, promptness, professionalism, expertise and overall experience are all 5 stars.”
“Very knowledgable, always on time and extremely polite! We have been with Carter and Sons for many years and highly applaud their integrity. I would feel safe leaving a key to my house for the tech to use!!!”
“This repair was done at my sister’s home. She just had surgery and her heat went out. I’m from out of state and contacted your company through a Google search. You guys sent a tech out the next day and promptly fixed the issue. The price was extremely reasonable! Thanks again! You guys are awesome!!!”
“Zac was on time. Very polite! Just went about his maintenance check, changed our filter. Received messages regarding Zac’s arrival with a photo ID! All good til summer maintenance!”
“I’ve used Carter and Sons for the last few years. After moving into a brand new home one would think you wouldn’t have to engage with an HVAC company, but such is life. They have consistently provided me with answers to my questions and addressed any concerns. Zac went above and beyond to deliver on a great service and I appreciate him for it.”
“Carter & Sons is a dependable, knowledgeable, very clean from their uniforms to the way they leave the work area, great group of people! Their work ethic and dependability with their HVAC knowledge has us as loyal clients!”